Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from loganovashades.com (the "Site"), operated by LOGANOVA Shades.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the pages and products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this as "Device Information".

We collect Device Information using: "cookies" (data files placed on your device — see www.allaboutcookies.org), "log files" (tracking IP address, browser type, referring/exit pages, and timestamps), and "web beacons", "tags" and "pixels" (electronic files that record how you browse the Site).

When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (processed securely by our payment providers — we do not store your card numbers), email address, and phone number. We refer to this as "Order Information". If you request fabric swatches or a trade account, we collect the contact details you provide for that purpose.

"Personal Information" in this policy means both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information to fulfil orders placed through the Site (processing payment, arranging shipping, and providing invoices and order confirmations), to communicate with you, to screen orders for potential risk or fraud, and — in line with the preferences you have shared with us — to provide you with information or advertising about our products. We use Device Information to screen for risk and fraud (in particular via your IP address) and to improve and optimize the Site (analytics on how customers browse, and measuring the success of our marketing).

SHARING YOUR PERSONAL INFORMATION

We share Personal Information with third parties that help us operate the Site and serve you, including: Shopify, which powers our online store (see www.shopify.com/legal/privacy); Google Analytics, which helps us understand how customers use the Site (see www.google.com/intl/en/policies/privacy; opt out at tools.google.com/dlpage/gaoptout); our email service provider for order and marketing communications; and our review platform for collecting and displaying customer reviews. We may also share Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

We may use your Personal Information to provide you with targeted advertisements or marketing communications. You can learn how targeted advertising works at www.networkadvertising.org/understanding-online-advertising/how-does-it-work, and opt out of some services at optout.aboutads.info.

DO NOT TRACK

We do not alter our data collection practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a resident of Canada, the European Economic Area, or a jurisdiction with similar data protection laws (including California), you have the right to access the personal information we hold about you, and to ask that it be corrected, updated, or deleted. To exercise this right, contact us using the details below. Please note that your information may be transferred outside of your jurisdiction, including to Canada and the United States, for the purposes described above.

DATA RETENTION

When you place an order through the Site, we keep your Order Information for our records unless and until you ask us to delete it.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this privacy policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons. The last update was on July 2, 2026.

CONTACT US

For more information about our privacy practices, questions, or complaints, contact us by email at designer@loganovashades.com, by phone at 800-572-5642, or by mail:

LOGANOVA Shades
Re: Privacy Compliance
185-7250 Keele St, Vaughan, Ontario, L4K 1Z8, Canada