How do I measure and install my Roman shade?

Measure the exact width and height of your window. For an inside mount, give the opening size and we make the necessary deductions. Video guides cover how to measure, inside installation, and door installation.

What fabrics do you use, and how do I care for them?

Natural linen and cotton fabrics. Choose your colour in the fabric selector on the product page. Spot clean or dry clean.

How long does shipping take, and what does it cost?

Every shade is made to order in our Toronto workroom and ships within 10 days or less by tracked courier. Free shipping to the USA and Canada. US customers pay no duties under CUSMA/NAFTA.

Can I return a custom-made shade?

Made-to-order shades are sewn for your exact window. If anything is wrong on our side, we remake it. See our Promise and Warranty page for details.

Do you sew to exact fractions?

Yes. We sew to 1/4 inch precision, so you can enter sizes such as 36 1/4 inches.

What is the largest shade you can make?

Up to 105 inches wide by 120 inches high. Contact us for oversized orders.

What does the warranty cover?

The lift mechanism and stitching are covered. Full details are on our Promise and Warranty page.

Will a custom Roman shade fit my window?

Yes. Send your measurements and we will show you how to take them. Every shade is cut and sewn to your exact window within 1/4" (a quarter of an inch), and we send an approval sketch before we cut. If our mistake makes it wrong, we remake it.

How long does a made-to-order Roman shade take?

Your shade is made to order in our Toronto workroom and ships in 10 days or less. Most custom window treatments take six to eight weeks; ours do not.

Can I return a custom shade?

Custom means it is made for your window, so returns are not available. That is why we double-check sizing with you first and send an approval sketch before cutting. 2,000+ five-star reviews, and if it is our error, we make it right.

Do you offer blackout lining and cordless options?

Yes. Choose soft blackout or dim-out lining, and chain or cordless operation. Cordless is a child-safe choice for nurseries and bedrooms.

Tuscany European Relaxed Roman Shade

Made to order in our Toronto workroom · 1/4″ stitching precision · 20 years of craft

A European relaxed Roman shade in Tuscany 100% linen, made to your exact window size and sewn to 1/4-inch accuracy in our Toronto workroom. Choose a blackout or light-filtering lining and one of 12 natural colours — we cut, sew and ship your custom shade in 10 days or less.

The European relaxed style

When the shade is all the way down, it's a flat rectangle of fabric with a pocket at the bottom for the weight bar; piping along the top adds a decorative touch. As you raise it, it forms a soft relaxed "sag" in the middle — the longer the shade, the more folds it will have. For outside mounts we also provide free side flaps to cover the mechanism.

Tip: if you'd like the folds to cover the bottom of your window even when lowered (a favourite for bathrooms kept down for privacy), order the shade 16–24 inches longer than your window — and tell us both the window height and the adjusted height so the chain stays the right length.

The fabric

Tuscany is 100% linen with a natural, dimensional texture that filters daylight into a warm glow. 12 colours, from warm neutrals (Eggshell, Dune, Linen, Natural) to greys (Oyster, Cadet Grey, Charcoal Grey) — see the colour charts in the photos. Want a contrast border, another fabric or a different colour combination? Message us — we make custom requests every week.

Choose your lining

Polycotton — light-filtering, keeps the linen glow
Soft blackout — for bedrooms and nurseries. Blackout lining has a grey tinge that can slightly alter the perceived fabric colour, so we sew a polycotton layer between the blackout and the linen to keep your colour true.

What's included

Tuscany 100% linen front + the lining of your choice
Chain mechanism, weight bar, metal rings
Free side flaps for outside-mounted shades
Brackets, screws, chain tensioner and installation instructions

Child safety: anchor the included chain tensioner to the wall to keep the loop taut and out of children's reach.

How to order

Measure with a steel tape, to the nearest 1/8 inch. How-to video: how to measure your window
Enter your exact width and height, choose your colour and lining.
Tell us: inside or outside mount · control side (left or right; right is default).

We sew to your size within 1/4 inch and ship in 10 days or less. US orders arrive duty-free.

Installation videos — inside mount · outside / on a door

Not sure about the colour?

Order fabric swatches first and feel the linen in your own light before you commit to a size.

Custom-made means no returns — that's why we double-check sizing with you before we cut, and if a mistake is ours, we remake it. Questions? Message us, we answer personally.

— Natalya, textile engineer
LOGANOVA Shades, Toronto
Follow us on Instagram @loganovashades

See it measured, made & installed

Sewn for windows like yours — 5.0★ on Etsy

“Beautiful and perfect curtains. The fabric is beautiful and they were made perfectly. My curtains are the perfect size, and exactly what I was hoping for.”

Martha · Etsy review